SMS consent and Phone number will never be shared with any third party or affiliated for any marketing reasons. We do not share personal data (phone numbers) and consent with third parties/affiliates or partners. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Effective Date: 02/01/2024

Tortuga Insurance Agency LLC ("we," "us," or "our") operates the website tortugainsure.com (the "Site"). We are dedicated to protecting your privacy, especially when it comes to sensitive insurance-related data. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We gather different types of information to provide our insurance services and improve user experience.

1.1 Information You Provide Directly

When you use our Site or contact us directly, we may collect:

• Contact Information: Name, phone number, email address, and mailing address.

• Insurance Details: Information relevant to insurance inquiries, such as age, health history, and coverage preferences.

• Communication Preferences: Your consent to receive communications, including:
• Phone Calls: Permission to reach you by phone for service-related inquiries.
• SMS Messages: Consent to receive SMS updates regarding services, if opted in.
• Email Updates: Permission to receive emails on policy information, updates, or offers.

1.2 Information Collected Automatically

We may collect certain data automatically when you visit our Site, such as:

• Device Information: IP address, browser type, device type, and operating system.

• Usage Information: Pages visited, date and time, and actions on our Site.

2. How We Use Your Information

We use the information collected to:

• Deliver Insurance Services: Provide quotes, process applications, and offer client support.

• Improve Service Quality: Understand user preferences and improve website content.

• Communication: Send you updates or policy-related information as per your consent.

3. Protection of Personal Data

We are committed to protecting your personal data. We do not sell, trade, or share your personal information, including phone numbers, with third parties for marketing purposes.

For SMS and Phone Communication: Phone numbers collected for SMS or phone communication are used only for service updates or reminders, strictly based on your consent.

4. Sharing of Information

We only share information as needed to comply with legal requirements or deliver services through trusted third-party service providers who are required to protect your data.

Examples include:

• Insurance carriers for policy processing.

• IT and security providers to maintain our Site.

5. Data Security

We employ industry-standard security measures to protect your data from unauthorized access or disclosure. However, please note that no method of transmission over the internet is entirely secure.

6. Cookies and Tracking Technologies

Our Site uses cookies to improve user experience and gather analytics. You can manage cookie preferences through your browser settings, though some features may be limited if cookies are disabled.

7. Your Choices

Opt-Out of Communications: To unsubscribe from marketing emails, follow the instructions in the emails. For SMS, you may reply "STOP" to unsubscribe. If you wish to avoid phone calls, please notify us, and we will honor your preference.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here, with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Tortuga Insurance Agency LLC
Phone: 757-571-8352
Email: [email protected]