One of the friendliest insurance agents I have met, I don't think I would trust anyone with my medical coverage but him though. We have been together a few years now and I can trust him to have my back in every aspect. He has gone to bat for me a few times to get procedures doctors were waiting on, rushed through. And there have been many times he has had to step up to the plate over those dreaded Prior Authorizations too. So if you are like most of us, have issues all the time, aggravated with the process, or want someone with a medical background you can trust to be in your corner. The this is the company for you.